CUSTOMER SERVICE

Whether you need individual advice on new or used equipment, an appointment for a practice inspection, questions about our products or help with malfunctions,
our qualified service team is there for you.

We offer on-site service for all our products and
ophthalmic devices an on-site service.

In case of defective devices, we guarantee the fastest possible repair as well as possibly loaner devices
for the duration of the failure, so that your practice can continue to run smoothly.

Do you wish a practice inspection or a consultation? Please do not hesitate to contact us.

CONTACT

MANAGEMENT

JÖRG GRAWUNDER

Management/Sales Management

HANS-CHRISTIAN BLOCK

Advisor to the management

CECILE DUFRENNE

Assistant to the management

BERATUNG UND VERWALTUNG (INNENDIENST):

ASTRID GRAWUNDER

OLIVER GRIEGER

Sales/Consulting/Field Service (Germany)

EZZEDDIN ELKEBIR

Sales/Consulting/Field Service (Germany)

MARTIN KRAJ

Sales/Consulting

VIVIAN TILLMANN

Trainee office management assistant

NADINE ROCH

Trainee office management assistant

SERVICE

MICHAEL TILLER

Mechanics/Electronics

SVEN OWCZARZAK

Mechanics/Electronics

MARKETING

LISA WINTER

Media design/graphics

DEVELOPMENT

Christian Kastrup (Product Development Device Design)

Christoph Labocha (Product Development Device Design)

Torsten Kotewitz (Product Development Optics)

Peter Klein (Product Development Software)

Patrick Hinz (Product Development Software)

Peter Schulze Sievert (Product development furniture and equipment)

Ulrich Busskamp (Product Development Mechanics)

PRODUCTION

Ulrich Busskamp (Head of Mechanical Production/Technical Business Administrator)

Peter Schulze Sievert (Wood Production Manager/Carpenter Master)

Dirk Ebbing (mechanical assembly)

Rainer Wichert (mechanical assembly)

Peter Büning (Electrical/Electronics)

Jochen Franke (Electrical/Electronics)

Omar Luqman Mahmoud (Electrical/Electronics)

Hubert Senkowski (CNC machine/metal/assembly)

Pascal Schlottbohm (Lathe/Metal/Assembly)

Michael Betcher (metal/assembly)

Simon Hellmann (Carpenter)

Anett Honerbom (Carpenter)

You would like a non-binding consultation
or an inspection of the practice?

Please feel free to call us or send us an email.