CUSTOMER SERVICE
Whether you need individual advice on new or used equipment, an appointment for a practice inspection, questions about our products or help with malfunctions,
our qualified service team is there for you.
We offer on-site service for all our products and
ophthalmic devices an on-site service.
In case of defective devices, we guarantee the fastest possible repair as well as possibly loaner devices
for the duration of the failure, so that your practice can continue to run smoothly.
Do you wish a practice inspection or a consultation? Please do not hesitate to contact us.
CONTACT
MANAGEMENT
JÖRG GRAWUNDER
Management / Sales Management
grawunder@block-optic.com
+49 (0) 231 1087785-6
HANS-CHRISTIAN BLOCK
Management
block@block-optic.com
+49 (0) 231 1087785-4
CONSULTING – EXTERNAL SERVICES
CECILE DUFRENNE
Assistant to the management/field service
dufrenne@block-optic.com
+49 (0) 231 1087785-5
+49 (0) 157 51852285
OLIVER GRIEGER
Master optician/field service
grieger@block-optic.com
+49 (0) 231 1087785-22
+49 (0) 178 1800593
CHRISTIAN OHLY
field service
ohly@block-optic.com
+49 (0) 151 15 95 34 05
ADMINISTRATION OFFICE WORK
VIKTOR ZELLER
Processing
Office work
zeller@block-optic.com
+49 (0) 231 1087785-23
ASTRID GRAWUNDER
Accounting/Administration
Office work
info@block-optic.com
+49 (0) 231 1087785-11
ANDREAS GENSMANN
Sales – Consulting
Office work
gensmann@block-optic.com
+49 (0) 231 1087785-3
SERVICE / TECHNOLOGY
MICHAEL TILLER
Mechanics/Electronics
tiller@block-optic.com
+49 (0) 231 1087785-9
+49 (0) 1632433220
SVEN OWCZARZAK
Mechanics/Electronics
owczarzak@block-optic.com
+49 (0) 231 1087785-9
+49 (0) 1632433222
MARKETING & DESIGN
LISA WINTER
graphics
winter@block-optic.com
+49 (0) 231 1087785-26
SABINE ERBS
Dipl.-Ing. Architect
erbs@block-optic.com
+49 (0) 231 1087785-25
DEVELOPMENT
Christian Kastrup (Product development Device Design)
Torsten Kotewitz (Product development Optics)
Peter Klein (Product development Software)
Patrick Hinz (Product development Software)
Peter Schulze Sievert (Product development furniture and equipment)
Ulrich Busskamp (Product development Mechanics)
PRODUCTION
Ulrich Busskamp (Head of Mechanical Production/Technical Business Administrator)
Peter Schulze Sievert (Wood Production Manager/Carpenter Master)
Dirk Ebbing (mechanical assembly)
Rainer Wichert (mechanical assembly)
Sergio Joacabine (mechanical assembly)
Peter Büning (Electrical/Electronics)
Jochen Franke (Electrical/Electronics)
Omar Luqman Mahmoud (Electrical/Electronics)
Hubert Senkowski (CNC machine/metal/assembly)
Pascal Schlottbohm (Lathe/Metal/Assembly)
Michael Betcher (metal/assembly)
Simon Lichtenberg Hellmann (carpenter)
Anett Honerbom (Carpenter)
Clara Schulze Schwering (Trainee Carpenter)
Tara Omar Luqman Alkhalil (apprentice industrial mechanic fine equipment construction)
You would like a non-binding consultation
or an inspection of the practice?
Please feel free to call us or send us an email.