customer service

Our staff members for the customers service consists of factory trained service technicians, who help you gladly with all kinds of works and stand by your side if any problems occur. Do you have any further questions? Problems? Or do you wish a good advise? Please contact us ! +49 (0) 231 1087785-0

repair service
We take care of all common optical devices.

service/remote support
You want to get simple technical support?

We use the “TeamViewer” software, which enables the remote control and service of another computer via the Internet for our service/remote support!

By clicking on the TeamViewer picture you can download this software for free. After you have downloaded the TeamViewer file execute the file and the following window will open:

Team_viewer_support_en

Call us now and let us know your TeamViewer ID, so we can start the remote – Support.

Our hotline: +49 (0)231 10877850